We watched a segment on the news last night about Atlanta service centers ripping off customers for unneeded services or services charged for but not even performed. Arne's has never tried to "upsell" us on any services and has re-performed repairs when "initial fixes" don't solve the problem. Given that nearly 50% of service centers visited by the news investigative team attempted to rip-off for unneeded or non-performed services, take our advice and be "safe" by using Arnes. - Windscents Candle Company (5 star review on Merchant Circle)